Shapes Studio gladly accepts returns of unworn, unused, undamaged or defective merchandise within 30 days of the original purchase. All items must be in the original packaging.
In order to get your return processed quickly, please contact us within 7 days of receiving your order. Please note that all sale items and items that have been altered are final sale.
CHANGE OF MIND
We are happy to assist you exchange / return any item(s) you. You may request a return label from us at a cost of $5 or purchase your own return label. For refunds to credit cards and PayPal, we deduct your original shipping cost.
We recommend using a Registered post with insurance to return items to Shapes Studio and we advise you to take a copy of your tracking number. Shapes Studio is not responsible or accountable for the loss of items being returned.
MISSING / DEFECTIVE ITEMS
We are happy to send you a replacement for any missing / defective items. If any items are out of stock, you will receive a full refund.
If you would like to return the defective item(s) instead of a replacement, we will issue you a return label.
** International orders are not eligible for returns or exchanges
All final sale items are not eligible for exchanges or returns unless there are any defectives. Please contact firstname.lastname@example.org if you have any questions.