All orders are dispatched within five business days, except weekends or public holidays. All purchases made on weekends and public holidays will be processed on the following business day.
Once your order is shipped, you will receive a shipping confirmation.
Please note that changes or cancellations of orders will not be accepted once the shipping confirmation has been delivered.
All the U.S. orders are shipped via USPS from New York.
MAINLAND CHINA, HONG KONG and TAIWAN
All the orders are shipped via SF Express from mainland China.
With the Brexit effective on Jan 1st, 2021, customers from United Kingdom can only purchase from our Etsy Shop. We are not able to collect VAT or ship packages to United Kingdom through our online store.
THE REST OF THE WORLD
All the orders are shipped via USPS from New York.
Estimated delivery times are to be used as a guide only. Some delays may be experienced due to public holidays, extreme weather conditions and delays with the postal service. Moreover, we do not hold responsibility for damaged, lost or stolen packages.