SHIPPING AND DELIVERY

SHIPPING AND PROCESSING TIME

All orders are dispatched within five business days, except weekends or public holidays. All purchases made on weekends and public holidays will be processed on the following business day.

Once your order is shipped, you will receive a shipping confirmation.

Please note that changes or cancellations of orders will not be accepted once the shipping confirmation has been delivered.

SHIPPING RATES

UNITED STATES

All the U.S. orders are shipped via USPS from New York.

• $3.99 for Standard shipping via First Class (3-7 Business days)
• $7.99 for Priority shipping via USPS Priority (2-4 Business days)
• $25.99 for Express shipping with tracking via Priority Mail Express (1-2 Business days) 
• Free standard shipping via First Class for orders over $35.00 (3-7 Business days)

Canada

All the orders are shipped from New York.

• $13.99 for Standard shipping via First Class International (10-25 Business days)
• Free standard shipping via First Class International for orders over $120.00 (10-25 Business days)
• $25.99 for Express shipping via DHL International (2-5 Business days)

United Kingdom

With the Brexit effective on Jan 1st, 2021, customers from United Kingdom can only purchase from our Etsy Shop. We are not able to collect VAT or ship packages to United Kingdom through our online store.

THE REST OF THE WORLD

All the orders are shipped via USPS from New York.

• $13.99 for Standard shipping via First Class International  (10-25 Business days)
• Free standard shipping via First Class International for orders over $120.00 (10-25 Business days)
• If you would like to request for International Express shipping, please contact us at sales@shapesstudionyc.com for shipping cost

Estimated delivery times are to be used as a guide only. Some delays may be experienced due to public holidays, extreme weather conditions and delays with the postal service. Moreover, we do not hold responsibility for damaged, lost or stolen packages.